Situation
An organization in a highly competitive market needed to re-vitalize its competent but disengaged sales team, so turned to Performance People to help refinding their energy.
Approach
We believe that people perform best when they work with confidence in a positive atmosphere. Knowing, using and growing your Strengths promotes well-being, energy and performance.
During interviews we found out that people were not fully aware of their own and other team members’s strengths. Team synergy was lacking and little knowledge was shared.
A Strengthsfinder survey helped to clarify each person’s Strong Points and use these to claim their role in the team. In several Team coaching session we discussed and role-played difficult client situations and trained dialogue competencies from a Strengths-perspective. With the team we co-designed account and exhibition sales plans to create an aligned and structured go-to-market approach.
Results
With renewed energy and sharpened knowledge and skills the team performed excellent during an important exhibition event where they surpassed their goals in number of customer conversations and setting follow-up meetings. One team member left the team because he couldn’t catch up with the team. The rest of the team successfully follow-up on the exhibition and agreed to hold “Strengths Sessions” twice a year.